Help & Support

Our free knowledge bank, how-to's, troubleshooting and information to guide, help and educate

Two-Way Radios in Schools: Comparing PMR446, Licensed Radios, and Alternatives for Effective Communication

by Dale Blackman

Introduction Effective communication is a cornerstone of successful school operations, helping ensure the safety of students and staff, enabling swift coordination, and fostering a productive educatio...

Schools & Education The Schools & Academies Show

9 Mar 2026

How to disable the Opus D1X SOS Button

by Dale Blackman

Background Information Customers may need to change the way that their radios are configured and operate. Generally, this is something that is best left to your supplier. There are many different sett...

How To Guides Opus D10 Opus D12 Opus D14 Product Configuration Troubleshooting

9 Mar 2026

Update Opus D24 Radio Name or Number

by Dale Blackman

Background Information Please refer to our blog article regarding contact names. The following instructions explain how to edit or change the radio name or number from the front panel of the radio. If...

How To Guides Opus D24 Product Configuration

9 Mar 2026

Opus D24 Contact Names

by Dale Blackman

Background Information Before updating names or adding new contacts to your radio it is important to have a basic understanding of the way the radios communicate and identify themselves. Like mobile p...

Feature Explanations How To Guides Opus D24 Product Configuration

9 Mar 2026

Opus D14 Contact Names

by Dale Blackman

Background Information Before updating names or adding new contacts to your radio it is important to have a basic understanding of the way the radios communicate and identify themselves. Like mobile p...

Feature Explanations How To Guides Opus D14 Product Configuration

9 Mar 2026

by Dale Blackman

Opus digital radios all have an Emergency Mode. This feature is used to alert other users when a radio user is experiencing difficulty or requires assistance. Emergency mode is activated when one or m...

Feature Explanations Opus D10 Opus D12 Opus D14 Opus D20 Opus D22 Opus D24

9 Mar 2026

Man Down Operation

by Dale Blackman

Man Down is an automatic alarm that can alert other users when a radio moves beyond a defined angle from vertical. It is typically used to protect staff working beyond the sight of others or in a dang...

Feature Explanations Opus D10 Opus D12 Opus D14 Opus D20 Opus D22 Opus D24

9 Mar 2026

Install Opus D2X CPS Software

by Dale Blackman

This procedure assumes that you have a copy of the correct CPS (Customer Programming Software) and a Windows 10 (64 bit) PC. The software has not been tested on Windows 11. CPS Installation Procedure ...

How To Guides Opus D20 Opus D22 Opus D24 Product Configuration

9 Mar 2026

Update Opus Radio Programming

by Dale Blackman

If you need to update the programming information in your radio, we may email you a new configuration file to upload to the radio. This procedure assumes that you have installed the correct CPS (Custo...

How To Guides Opus D10 Opus D12 Opus D14 Product Configuration

9 Mar 2026

Update Opus D2X Radio Firmware

by Dale Blackman

Like most modern electronic devices, your two way radio runs on software. This type of software is known as firmware (FW). Firmware is numbered sequentially with major, minor and subversions in the fo...

How To Guides Opus D20 Opus D22 Opus D24 Product Configuration

9 Mar 2026

Battery Care & Charging

by Dale Blackman

Charging The battery is a critical component of your radio/device. A degraded battery will reduce the effectiveness and reliability of your system. Should you see any of the following signs, please st...

How To Guides Opus D10 Opus D12 Opus D14 Opus D20 Opus D22 Opus D24 Troubleshooting

9 Mar 2026

Single Frequency Repeaters

by Dale Blackman

What is a single frequency repeater (SFR)? A DMR digital radio system uses a time based method to effectively handle two simultaneous conversations within a single period of time. Each conversation ta...

9 Mar 2026

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